With online marketplaces like Craigslist, Facebook Marketplace, and others becoming more popular, scammers are finding new ways to target both buyers and sellers.
Here’s what you need to know to stay safe when buying or selling online.
For Sellers:
Overpayment Scams:
The scammer “accidentally” sends you too much money and asks for a refund. Later, the original payment is found to be fake.
Fraudulent Payments:
Buyers use fake checks, stolen credit cards, or counterfeit cash. Always verify payment methods before shipping any item.
Google Voice Verification Scams:
Scammers pretend they want to verify your identity but are actually trying to hijack your phone number or create accounts in your name.
For Buyers:
Counterfeit or Broken Products:
Fake or defective items are sold as new. If a price seems too good to be true, it probably is.
Advance Payment Scams:
A seller asks for a deposit to “hold” an item and disappears after you pay.
Rental Property Scams:
Scammers post fake rental listings to trick you into paying security deposits and rent for properties they don’t own.
Research the Person or Business:
Check profiles, reviews, and account history when possible. Watch out for brand-new accounts.
Keep Communications on the Platform:
Avoid switching to text messages or personal email — scammers often suggest this to avoid detection.
Use Safe Payment Methods:
Stick to payment platforms that offer buyer/seller protections. Avoid wire transfers, gift cards, or cryptocurrency payments.
Meet in a Safe Place:
Arrange to meet in a public, well-lit area — police station parking lots are often designated safe zones for exchanges.
Use Escrow Services for Expensive Items:
For high-value purchases, use a legitimate escrow service — but verify the service independently.
Be Wary of Pressure:
Scammers often pressure you to act fast. Take your time to make sure everything checks out.
If you or a loved one suspects a scam, SMP Hawaii can help:
📞 Call 1-800-296-9422
📧 Email info@smphawaii.org
🌐 Visit smphawaii.org
Stay informed. Stay cautious. Together, we can protect Hawaii’s kūpuna and community from online fraud.
