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Helping Kupuna to Prevent, Detect and Report Medicare Fraud, Errors and Abuse

State of Hawaii Department of Health – Executive Office on Aging – Senior Medicare Patrol (SMP)

If you think you've been scammed, Don’t Wait - CALL NOW!
Oahu: 808-586-7281  Toll Free: 1-800-296-9422

Our Mission

To empower and assist Medicare beneficiaries, their families and caregivers to prevent, detect and report health care fraud, errors and abuse through outreach, counseling and education

SMP Hawaii is a volunteer-based federal program administered under the Hawaii State Department of Health – Executive Office on Aging (EOA), the state designated lead agency for the coordination of aging initiatives. We collaborate with a network of partners and advocates to expand outreach and assistance to communities statewide.

Our History

U.S. Congress established the Senior Medicare Patrol in 1997 to protect older adults from Medicare fraud. SMP Hawaii is one of 54 programs nationwide funded by the U.S. Administration for Community Living (ACL).

SMP Hawaii increases public awareness about the resulting economic and health-related consequences because of Medicare fraud, errors and abuse. SMP Hawaii works to resolve beneficiary complaints of potential healthcare fraud in collaboration with state and federal partners, including the U. S. Department of Health & Human Services Office of the Inspector General (OIG), Centers for Medicare & Medicaid Services (CMS), Hawaii State Department of the Attorney General (AG), Medicaid Fraud Control Unit and Hawaii State Department of Commerce and Consumer Affairs (DCCA).

Our Purpose and Vision

We educate on how to be more aware of fraudulent activities and recent scams that specifically target vulnerable older adults.  Our vision is to protect Kupuna from becoming victims and to help them to safeguard their money, assets and ultimately, their legacy.

Since the program began in 1997, many priceless volunteers have tirelessly contributed over 550,000 hours, worth $14.9 million to the overall success of SMP Hawaii today. Learn how to become a volunteer here.

Presentations and Exhibits

Free group presentations cover many topics:

  • Basics of Medicare
  • Take Charge! Help Prevent Medicare Fraud and Abuse
  • Guard your Card
  • How to Read your Medical Statements and more

Benefits of Volunteering

Volunteers learn and stay informed:

  • Understand Medicare in a fun, informative way
  • Stay healthy, well and active
  • Meet friends with similar interests
  • Champion a worthy cause
  • Learn to protect your identity and assets
  • Enhance your computer skills with Zoom

One-on-One Counseling

Trained counselors on each island provide:

  • Information about Medicare and other important health topics
  • Education on how to carefully read your medical statement
  • Guidance and advocacy with suspected cases of fraud or scams
  • Referrals to appropriate agencies for further investigation

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