Protect Yourself from Medicare Scams with Support from SMP Hawaii

Medicare scams are evolving, targeting both healthcare providers and beneficiaries. SMP Hawaii is here to help you identify and prevent these fraudulent activities, protecting your practice and your patients.

Common Scams to Watch Out For:

1. Fraudulent Faxes to Providers
   Scammers are sending fake faxes to healthcare providers, requesting signatures for illegitimate patient requests. These often include:
   • Genetic tests
   • Durable medical equipment
   • Cardiogenetic tests
   • Glucose monitors
   • HIPAA compliance verification

   Always verify the authenticity of faxes before responding and report suspicious activity to SMP Hawaii.

2. Doctor Impersonation Calls
   Beneficiaries report receiving calls from scammers pretending to be their doctor. Using spoofed phone numbers, these scammers request Medicare numbers. Never provide personal or Medicare information over the phone.
3. Fake Telehealth Charges
   Medicare beneficiaries have noticed charges for telehealth services they never received. Scammers exploit conversations about genetic testing or medical equipment to bill Medicare fraudulently. Review your Medicare statements carefully and report any discrepancies to SMP Hawaii.
4. Kickback Schemes in Healthcare
   Healthcare workers are encouraged to report any exchange of money, products, or services in return for referrals or business between providers and companies. These practices are illegal and harm the integrity of healthcare.

How to Report and Protect Yourself:

• For Providers: Verify all requests for signatures and patient information.
• For Beneficiaries: Avoid sharing personal information over the phone.
• For Everyone: Contact SMP Hawaii to report suspicious activities or seek assistance.

Contact SMP Hawaii:

• Website: smphawaii.org
• Oahu Support: 808-586-7281
• Toll-Free Hotline: 1-800-296-9422

By staying informed and reporting fraudulent activity, we can safeguard the Medicare system and those who depend on it. Reach out to SMP Hawaii today for guidance and support.