If a bill looks wrong, start by calling your doctor or clinic to check for mistakes. Many billing issues can be solved quickly. If you still feel unsure, call Medicare or your insurance plan using the number on your card.
Protect yourself by guarding your Medicare number and medical information. Only share it with people you trust, such as your doctor or pharmacy. In Hawaii, scammers sometimes stand outside stores or call homes offering “free” medical items. Remember, nothing is free if they ask for your Medicare number.
Stay alert, trust your gut, and check your statements often. Protecting yourself also helps protect other kūpuna statewide.