Scammers are once again targeting Hawaiʻi’s kūpuna — pretending to be “Medicare Assistants” offering new chip cards or medical braces. Their voices may sound warm and trustworthy, often ending the call with, “God bless you.” But don’t be fooled — these callers are after your personal Medicare number, and their goal is to commit fraud.
Across Hawaiʻi, residents have reported receiving phone calls from people claiming to help with “Medicare updates” or “new chip cards.” In some cases, the scammers say they can help you get a back brace, knee brace, or elbow brace approved by Medicare.
These scammers sound polite, patient, and even caring — but once you share your Medicare number, they can use it to file false claims, steal benefits, or sell your information to other criminals.
👉 Important: Medicare is not issuing new chip cards or plastic cards of any kind.
If you or someone you love receives a suspicious call, report it right away.
If you think you’ve been targeted by a Medicare scam:
The Senior Medicare Patrol (SMP) Hawaiʻi helps Medicare beneficiaries, caregivers, and families prevent, detect, and report fraud, errors, and abuse. Their team provides free education and community support to protect Hawaiʻi’s kūpuna from scams.
Let’s work together to keep our kūpuna safe, active, and informed.
When we share information and look out for each other, we make Hawaiʻi stronger — one conversation at a time.