In today’s connected world, our phones, tablets, and computers keep us informed and in touch. But with that convenience comes risk — especially from a growing danger known as malware.
At SMP Hawai‘i, we are committed to protecting kūpuna and their caregivers from fraud, scams, and identity theft. Understanding how malware works — and how to avoid it — is an important part of staying safe.
Malware (short for malicious software) includes harmful programs like viruses, spyware, ransomware, and Trojan horses. Criminals use malware to:
Steal personal and financial information
Spy on your online activity
Lock your files and demand ransom
Hijack your devices to send spam or infect others
You can get malware from clicking on bad links, downloading fake apps, or plugging in infected USB drives.
Be alert to these warning signs:
Slower performance or frequent crashes
Strange pop-up ads or messages
Apps opening or closing unexpectedly
High data usage or battery drain
Unexplained charges or messages on your phone bill
Changes to your browser or security settings
If you suspect a device is infected:
Update your operating system
Run antivirus or anti-malware software
Avoid logging into personal or financial accounts
Back up your important files
Reinstall the operating system if needed (with help from a trusted technician)
Preventing malware is easier than fixing it. Follow these tips:
Keep software and apps up to date
Use antivirus software and run regular scans
Enable two-factor authentication for important accounts
Don’t click suspicious links or download unknown attachments
Avoid using public Wi-Fi for banking or shopping
Don’t plug in found or unfamiliar USB drives
Use strong, unique passwords with a password manager
If you think you’ve been targeted or need help recovering from a malware attack:
📞 Call SMP Hawai‘i: 1-800-296-9422
📧 Email: info@smphawaii.org
🌐 Visit: smphawaii.org
Stay informed. Stay protected. Together, we can keep Hawai‘i’s kūpuna safe from digital threats.
