Protecting Hawaii’s Kūpuna Since 1997

If you think you've been scammed, CALL NOW! Oahu: 808-586-7281, Toll Free: 1-800-296-9422

How Hackers Use Stolen Information—and How Kūpuna Can Stay Safe

In today’s digital world, our personal information is more vulnerable than ever. At SMP Hawai‘i, we work to protect the health, finances, and peace of mind of our kūpuna and their caregivers. One growing threat is identity theft — a crime where hackers use stolen data to commit fraud and cause long-lasting damage.

 What Do Hackers Do With Stolen Personal Information?

Once hackers steal your information — such as your name, Social Security number, credit card number, or medical details — they can:

They can even create a synthetic identity using a combination of your information and fake data — especially dangerous for children or those who aren’t actively monitoring their credit.

🛡️ How Kūpuna Can Protect Themselves

Here are some powerful ways to reduce your risk of identity theft:

  1. Use Strong, Unique Passwords
    Don’t reuse the same password. Use a password manager to help create and remember secure combinations.

  2. Enable Two-Factor Authentication
    This adds a layer of protection by requiring a second step, like a text code, to access your accounts.

  3. Keep Devices Secure
    Install antivirus software and update your phone and computer regularly to patch security flaws.

  4. Shred Sensitive Documents
    Before throwing away old papers, make sure they’re shredded to prevent dumpster diving.

  5. Review Statements Carefully
    Look at all bills, bank statements, and Medicare notices. If something looks off, report it immediately.

  6. Limit Social Media Sharing
    Avoid sharing personal details like your birth date, pet’s name, or childhood street — common password clues.

  7. Be Cautious With Public Wi-Fi
    Never enter passwords or financial information on unsecured public networks.

  8. Secure Your Mail
    Don’t let mail sit in your mailbox. Consider a locked box or mail slot.

  9. Be Wary of Suspicious Calls, Emails, or Texts
    Don’t click unfamiliar links or share personal information over the phone. Caller ID can be faked.

  10. Freeze or Lock Your Credit
    A credit freeze or lock prevents new accounts from being opened in your name — a strong defense if your data is compromised.

📞 Need Help?

If you believe your personal information has been stolen, act quickly:

📞 Call: 1-800-296-9422
📧 Email: info@smphawaii.org
🌐 Visit: smphawaii.org


Stay informed. Stay secure. Together, we can protect Hawai‘i’s kūpuna from digital fraud and identity theft.

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