2022 BBB RISK REPORT: SUMMARY, SIGNS & SAFEGUARDS
Roseann Freitas is the Public Relations & Communications Manager for the Better Business Bureau Great West + Pacific, with over 25 years of experience in public relations, communication, marketing and consumer outreach. She brings her expertise in understanding small business operations in the home remodeling industry to the BBB. Roseann serves on various boards and committees, including Executive Women International (faculty member for its Academy of Leadership), National Kitchen & Bath Association (presenter of its Voices of the Industry), and the Building Industry Association. She is well known for her expertise in fraud psychology, scam demographic analysis and consumer protection.
TRAUMA INFORMED RESPONSE & INDUSTRY INITATIVES TO PROTECT US
Robert Mascio has been with FINRA for over 16 years and is Director of Investor Education Outreach. In this capacity, he cultivates and manages FINRA Investor Education Foundation programs and partnerships related to investor protection and the prevention of financial fraud and exploitation. He also facilitates FINRA’s Investor Issues Committee. Mr. Mascio held various management and investigative positions within FINRA, including managing FINRA’s Vulnerable Adults and Seniors Team, which was responsible for operating the FINRA Securities Helpline for Seniors, and conducting specialized reviews and investigations of senior specific concerns, including allegations of fraud, abuse and exploitation of vulnerable adults.
