Protect Yourself: Avoid Durable Medical Equipment (DME) Scams in Hawaii

Durable Medical Equipment (DME) scams are a growing issue, especially for Medicare beneficiaries in Hawaii. These scams often involve fraudulent calls, unwanted deliveries, or false charges on Medicare statements. They can lead to financial loss and unnecessary stress for seniors and their families. Here’s what you need to know to stay safe.

How DME Scams Work in Hawaii

• Fake Brace Offers: Scammers may claim you qualify for a free back or knee brace through Medicare. They ask for your Medicare number and send unnecessary devices.
• Glucose Monitor Fraud: Unrequested glucose monitors and diabetic supplies may appear on your Medicare statement, even if you don’t have diabetes.
• Unnecessary Medical Supplies: Fraudulent claims for items like urinary catheters or ostomy pouches are increasingly reported.

How to Protect Yourself

1. Don’t Share Personal Information: Medicare will never call to offer free medical equipment or ask for your Medicare number over the phone.
2. Verify Equipment Needs with Your Doctor: Only order medical devices through your healthcare provider.
3. Check Medicare Statements Regularly: Look for unauthorized charges or items you didn’t request.
4. Contact SMP Hawaii for Help: If you suspect fraud, reach out for guidance.

If you or someone you know has been affected by these scams, contact SMP Hawaii for assistance. Call Oahu at 808-586-7281 or toll-free at 1-800-296-9422. You can also visit smphawaii.com for resources and to report fraudulent activities. By staying informed and proactive, you can protect yourself and others from falling victim to these schemes.