Navigating Medicare can be complex, but numerous resources are available to assist beneficiaries in Hawaii. Whether you need help understanding your benefits, preventing fraud, or accessing support services, the following organizations and programs are here to help.
1. Senior Medicare Patrol (SMP) Hawaii
Mission: SMP Hawaii empowers Medicare beneficiaries to prevent, detect, and report healthcare fraud, errors, and abuse through outreach, counseling, and education.
Services:
- Educational Presentations: Learn about Medicare basics, fraud prevention, and how to protect your Medicare card.
- One-on-One Counseling: Get assistance with reading medical statements and guidance on suspected fraud cases.
- Volunteer Opportunities: Join efforts to educate and assist others in your community.
Contact Information:
2. Hawaii State Health Insurance Assistance Program (SHIP)
Mission: SHIP provides free, local, and unbiased counseling to Medicare beneficiaries and their families.
Services:
- Personalized Counseling: Assistance with Medicare enrollment, plan comparisons, and understanding benefits.
- Educational Workshops: Sessions on various Medicare topics to help beneficiaries make informed decisions.
Contact Information:
3. Executive Office on Aging (EOA)
Mission: EOA is the lead agency in the coordination of a statewide system of aging and caregiver support services in Hawaii.
Services:
- Aging and Disability Resource Center (ADRC): Provides information on long-term support options.
- Caregiver Support: Resources and programs to assist caregivers in their roles.
Contact Information:
4. Medicare.gov
Mission: The official U.S. government site for Medicare, offering comprehensive information and tools.
Services:
- Plan Finder: Compare Medicare Advantage and Part D plans.
- Coverage Information: Details on what Medicare covers, including preventive services.
- Claims and Appeals: Guidance on how to file claims and appeal decisions.
Contact Information:
- Website: medicare.gov
- Phone: 1-800-MEDICARE (1-800-633-4227)
5. Social Security Administration (SSA)
Mission: SSA administers Social Security benefits, including Medicare enrollment.
Services:
- Medicare Enrollment: Assistance with signing up for Medicare Part A and Part B.
- Benefit Verification: Obtain proof of Medicare coverage.
Contact Information:
- Website: ssa.gov
- Phone: 1-800-772-1213
6. Hawaii Department of Commerce and Consumer Affairs (DCCA)
Mission: DCCA protects the interests of consumers, depositors, and investors in Hawaii.
Services:
- Consumer Protection: Assistance with complaints related to healthcare services and insurance.
- Educational Resources: Information on avoiding scams and fraud.
Contact Information:
7. Local Area Agencies on Aging (AAA)
Mission: AAAs provide a range of services to support older adults in their communities.
Services:
- Information and Referral: Connects seniors to local resources and services.
- Nutrition Programs: Access to meal programs for older adults.
Contact Information:
By utilizing these resources, Medicare beneficiaries in Hawaii can effectively manage their benefits, stay informed about their healthcare options, and protect themselves against fraud and abuse. For personalized assistance, don’t hesitate to reach out to these organizations directly.