It Takes Our Entire State to Protect Kupuna. Senior Medicare Patrol (SMP) Hawaii invites you to celebrate our 25th anniversary of protecting kupuna. We will recognize our Volunteers who support the SMP mission by helping people through one-on-one counseling and outreach; welcome local and national experts from business, government and law enforcement with updates on current frauds and scams, and learn useful tips to protect our money, legacy and dignity.
SMP Hawaii 2022 Volunteer Recognition and Training
10:00 am – Noon Thursday, July 14, 2022
Confirmation email will also be sent with the link to join
Roseann Freitas, Public Relations & Communications Manager
Better Business Bureau Great West + Pacific
The Psychology of Fraud
According to the Federal Trade Commission, U.S. consumers reported $3.3 billion in fraud losses last year. Understanding the tactics con artists use to take advantage of consumers is the most effective way to avoid becoming a victim. Learn about the current riskiest types of fraud; understand how con artists use emotions against us; list the 5 red flags of investment fraud; and identify top practices for protecting your money. Roseann Freitas has over 25 years of experience in public relations,
communication, marketing, and consumer outreach. Roseann serves on various boards and committees, including Executive Women International, National Kitchen & Bath Association, and the Building Industry Association. Roseann has a Bachelor of Science in Business Administration with a concentration in Accounting from Mount Olive College in North Carolina. She is a faculty member for Executive Women International’s Academy of Leadership (AOL) and a Voices of the Industry presenter for the National Kitchen and Bath Association.
Sandy Morales, Outreach Specialist and Case Manager
California – Senior Medicare Patrol
Brace Yourself: Going After Hospice & Other Money-Making Schemes
Scammers will stop at nothing, including exploiting care designed to help needing orthotic devices to hospice care. Sandy Morales has been with the California-Senior Medicare Patrol (CA-SMP) for over 9 years, bringing full-time community organizing and outreach experience. While completing a B.A. in Legal Studies from the University of California, Berkeley, Sandy worked with Berkeley Organizing Congregations for Action (BOCA), where she trained people to become leaders of their own
communities in education, healthcare access, housing and more. SMP named Sandy with distinction for her work in counseling, specifically with cases requiring in-depth research. Her presentation will also include a checklist to assist SMP Hawaii counselors to find success with resolving what’s known as complex cases.